We like to keep you informed and ensure all your questions are answered, if you have any questions please contact us and we will get back to you as soon as we can.
Yes, anytime during business hours. If you’re not able to get to the workshop during these hours then please drop your items for repair to the lockers, located next to the lift on level 2. Please use the app to book in your order.
Very simply. The process typically involves the following:
- Take your item(s) for repair to the building concierge in a non-returnable bag.
- Scan the QR code and fill out the booking form.
- You will be sent a quote via email that you need to approve.
- Once completed you will be notified via email that your item(s) are ready to pick up.
EASY AS 1,2,3,4 !
This depends greatly on the required repairs as some repairs may be more complex or require ordering new parts. If you require your repair to be done in a specific timeframe then please send and enquiry first. We work hard everyday to ensure repairs are done on time. However, we provide an estimated timeframe and due to demand it can vary. Please don’t hesitate to contact the workshop anytime
Yes. You are able to request custom repairs during the ordering process, if there are any issues or we see further damage we will get in touch with you to be able to best repair your items.
Yes, we sell a wide range of shoe care products. Brands include Angelus, Moneys Worth and Famaco.
In 2019 Jhay was diagnosed with ADHD. After diagnosis he commenced taking medication as prescribed and since has continued to improve with focus and completion of work in an acceptable timeframe.
Apologies for any inconvenience to customers affected by these issues.